Privacy Policy for Donkey Non-GMO Tortilla Chips
Introduction
Welcome to the online home of Donkey Non-GMO Tortilla Chips! We are dedicated to creating a safe and enjoyable digital experience for our customers, and protecting your personal data is at the heart of our commitment. This comprehensive Privacy Policy explains how we handle the information you provide to us when you use our website (https://donkey-non-gmo-tortilla-chips.chicagotortillachips.com), applications, services, or products. By using our platform, you consent to the practices described herein.
Scope
This privacy policy covers all aspects of our online presence, including but not limited to:
- Our official website and any subdomains.
- Mobile applications developed by us.
- Online services offered through our platform.
- Products purchased or ordered via our website.
Please be informed that this policy does not extend to third-party websites, platforms, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with their services.
Processing Activities
This policy outlines our practices when:
- You register an account with us and use it as an authorized user.
- You visit our websites or interact with our online content.
- We communicate with you via email, phone calls, or text messages for marketing, transactional, or other purposes.
Personal Data Collection
We collect various categories of personal data to enhance your experience and provide targeted services. These include:
- Account Information: Details related to your user account, such as username, password (hashed), email address, and profile preferences.
- Payment Information: Credit/debit card numbers, expiration dates, billing addresses, and payment transaction records.
- Financial Information: Bank account details, investment portfolios (if provided for financial services), and financial transaction history.
- Purchase Information: Products or services bought from us, purchase dates, quantities, and order totals.
- Mobile Device Identifiers: Unique device identifiers, operating system, mobile carrier information, and device-related settings.
- Location Data: GPS coordinates, IP addresses, and other location-based data provided by your browser or device.
- Feedback: Comments, reviews, ratings, and responses to customer surveys or satisfaction checks.
- Social Media Information: User IDs, content you share, and interaction data from social media platforms when you connect them to our service.
- Product Information: Preferences, customization choices, and product usage patterns for personalized recommendations.
We obtain this data through direct user input, interactions with our platform, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.
Cookies
Cookies are small text files stored on your browser or device when you visit our website. They play a crucial role in:
- Improving User Experience: Remembering user preferences, customizing content, and ensuring seamless navigation.
- Analytics: Tracking site usage, understanding user behavior, and optimizing our platform.
Our cookies fall into three categories:
- Strictly Necessary: Essential for website functionality, such as session management and security.
- Preference: Used to remember your settings and preferences.
- Analytics: Collects data for performance metrics and site optimization.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.
Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. After these purposes are achieved, we securely delete or anonymize your data. Here’s a breakdown:
- Account Information: Retained while your account is active and for a reasonable period after account closure.
- Transaction Data: Kept for financial record-keeping and tax requirements (up to 7 years).
- Customer Service Records: Retained for customer support purposes (up to 3 years).
- Analytics Data: Aggregated and anonymized for ongoing business analysis (indefinitely, but with regular updates).
Children’s Privacy
We are committed to protecting the privacy of children under 18. Our services do not intentionally collect personal data from minors, and we do not allow them to create accounts on our platform without parental consent.
Your Rights
Depending on your location, you have various rights regarding your personal data:
- Access: Request access to the data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
- Restriction: Limit our processing of your data for specific purposes.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to the processing of your data for marketing or profiling purposes.
- Non-Discrimination: Ensure that exercising your rights does not negatively impact your relationship with us.
To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as quickly as possible and within applicable legal time frames.
Changes to Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information.
Contact Information
For any questions regarding privacy, data protection, or this policy, please contact us:
- Email: [email protected]
- Postal Address: Privacy Team, Donkey Non-GMO Tortilla Chips, [Address], [City, State, Zip]